Big River Boat & RV Storage respects your privacy. This policy explains what information we collect and how we use it.
When you contact us, request a quote, or rent a space, we may collect your name, address, phone number, email, and vehicle information. If you communicate with us by call or text, we may retain that communication as part of your customer record.
We use your information to manage your storage rental, communicate with you about your account, respond to inquiries, and send billing and access-related notices (such as gate codes and payment reminders).
We do not store your full credit card information on our own systems. Payments are processed through our payment provider's secure online portal.
We do not sell your personal information. We may share information with service providers who help us operate the business (e.g., payment processing, communications, gate access systems) or when required by law.
You can ask us to update or correct your contact information at any time by reaching out through our Contact page or calling your location directly.
Questions about this privacy policy can be sent by mail to:
Big River Boat & RV Storage
PO Box 217
Valley Park, MO 63088